All sales are final and refunds are only allowed in limited circumstances: If an event is canceled, no action is required to obtain a refund; we will issue a refund to the original method of payment used at the time of purchase. If an event is postponed, rescheduled, or moved, your tickets are still valid for the new date and no further action is required. Emails will be sent to ticket holders notifying them of any available refund options for the event. Tickets are non-refundable but can be transferred to another person. If you are unable to attend, provide the name of the person who will be replacing you 24 hrs before the class.
Timing may vary. We will process your refund to the original method of payment used at the time of purchase and it usually takes from 5-7 business days.
All sales are final and refunds are only allowed in limited circumstances (for instance, when an event is canceled—or where an event is postponed, rescheduled, or moved, and the Event Organizer has approved refunds for that event). Only in a few circumstances, we are allowed to rebook using the ticket already purchased.
All our packages include the following:
Complimentary paper goods (white standard plastic forks and plates, cocktail napkins)
Parmesan, oregano, and pepper flake shakers
Tables for food service, white tables for food topping station
Wood stands for buffet-style service (must be requested prior)
One pizzaiolo and one server.
One hour and a half of setup time prior to service
Thirty minutes of breakdown after service, including basic cleanup of the service area and removal of trash from the service area.
Portable ovens.
The food that is included will depend on the service you select. Our basic package, ‘Pizzas’, includes only pizzas, as stated. You can choose to serve buffet style (as many slices as they can eat) or one individual pizza per guest ($3/guest upcharge).
Anything else that is not listed above (such as trash removal services, cake-cutting services, bussing tables, table or family-style service, drinks, decorations, or other menu items) will be quoted separately.
You will pick five (4) pizzas from our menu, and we will serve those pizzas at your event.
We want to serve your party promptly; for this reason, we DO NOT work with customized pizza service where every guest can build their own pizza.
We might be able to work on a customized menu item if you notify us about it at least two weeks before your event. However, we will have to review if this is something we will feel comfortable doing and if it will fit the standards of our company.
Customized menu items will be quoted separately.
Find below some considerations about the most requested dietary restrictions (vegan, vegetarian, Gluten Free, Lactose intolerant, and various allergies):
Our dough does not contain any animal products or nuts in it.
Our pizza sauce does not contain onions, garlic, or any kind of oil or sugar.
We offer Vegan cheese (extra charge) or cheeseless pizzas for vegan guests.
We offer Gluten free friendly pies for an extra charge. We will need to know how many pies you will need and will quote them separately.
IMPORTANT: we cook the pies in the same oven that we cook our regular pizzas, therefore, cross-contamination might be possible.
We offer a variety of vegetarian and vegan pizzas on our menu.
Kosher and Halal meats are available and quoted separately.
Yes, we offer 25% discount for kids between the age of 3-12 years old.
Kids discount will only be applicable if:
1. The party does not fall below the minimum rate when the discount is applied
2. All the food will be served buffet style.
Please note that we receive multiple inquiries within the week. When we commit to your date, we are also rejecting another potential customer interested in the same date.
As we commit, we also need you to commit to the reservation of your party.
Rescheduling the date is available if notice is given at least four (4) weeks before the event. The rescheduling fee is 20%.
The secured deposit is non-reimbursable in case of cancellations.
Cancellations made less than two (2) weeks’ notice prior to the event are not eligible for any reimbursement or rescheduling.
be refundable.
We can accommodate guest count additions between 7-3 days in advance (at no cost), depending on the services that are required for the party. Please be sure to ask which will be the specific deadline for your event.
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Our pizzas cook fast. Every pizza takes 90 seconds or less. We have the capacity of serving up to 50 pizzas per hour in our small ovens.
Our maximum service time is 3 hours (all units).
Gas tabletop units:
Up to 50 guests: 1.5 hours of service
50 – 100 guests: 2 hours of service.
100 – 150 guests: 2.5 hours of service
150 or more guests: 3 hours of service.